FMS Accounts Queries

FMS Accounts Queries

Please complete the form below to log an accounts query with the Faircape Accounts department. Upon submission the allocated debtors clerk will receive an email notification to assist you.
Email Address of Owner: *
example@example.com
Name and Surname of Owner/Company or Trust Name: *
.
Name and Surname of Owner/Company or Trust Name: *
Weconnectu Reference Number/Unit number: *
Please ensure you include your Weconnectu Reference number to ensure we pick up the correct account.
Building: *
Please select one of the below: *
New contact details: *
What does your statement query relate to:
Please ensure that you upload your proof of banking details in order to process your refund request
You will receive a link to our debit order form via email once you submit this request
Please note that our statements are sent via email monthly from the 23rd onwards. If you require a statement for a prior period please include the month you require below
Last four digits of bank account number *
Please ensure that you supply your Weconnectu Account reference number. Please note that if this is not supplied your debit order will not be cancelled as we require this to ensure we pick up the correct customer account.
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