Application to port number/s to Cool Ideas.
- I hereby submit my application to port the number(s) listed above to Cool Ideas
- I confirm that Cool Ideas will be responsible for notifying my current Network Operator of my intention to port my existing number and cancel my current agreement with aforesaid Operator, and that I am responsible for settlement of this account.
Acknowledgement of ADSL Functionality Loss once number(s) are ported.
- I understand and acknowledge that I will lose the ADSL functionality and that the line will be deactivated once the below number(s) have been ported over to Cool Ideas. If ADSL functionality is ever required in future, a new Telkom line and service will need to be applied for.
- I accept any/all penalties for early termination of my contract, should one be in effect.
Important Note on Port Reversal.
- As per the Ordering Systems Specifications for Geographic Number Portability (OSS) (Section 5.4)
- A port reversal will only be done if it is discovered that the port was erroneously performed, i.e. fraudulent or maliciously.
- 5.4.1) If the above is proven the port reversal must be done within 24 hours
- 5.4.2) If it cannot be proven the customer will have to request a port reversal directly from the network operator (i.e. Telkom) after 2 months (60 Calendar days)
Value added services *
If you have any value added services associated with your Telkom account they will be automatically cancelled.
Examples of such services are:
- Voicemail recordings
- Automatic forwarding of calls
- On hold music
- Call waiting facility
* We do offer equivalent services free of charge which we will set up for you when you take delivery of your phone. Ask our friendly support staff for more details.
NB! NB! Business number ports may incur higher costs ranging from R350 to many thousands of Rands depending on your current Telkom setup. Please allow us a few days to provide accurate costing. We will require written acceptance of these costs before proceeding.