Please note that all applications are subject to a feasibility check of your address directly with the relevant fibre provider. We double check feasibility immediately after receiving your application and will let you know should you not be covered.
We rely on the Fibre Line Provider to configure the line to us as an ISP before we can activate on our end.
Please note that if you are moving from a Vumatel connection to another Vumatel connection, you need to complete the transfer within 48 hours to avoid paying the R1000 connection fee.
Please be sure to enter the details of the main account holder or we will not be able to match up your application to your existing account. If you are not sure which details to use, please give us a call on 010 593 2665 or fill in our contact form at https://www.cisp.co.za/contact-us/
This will be the address where your new service will be installed.
This will be the address where your current service will be cancelled.
*Please make sure that your router is fibre capable or it could cause delays in activating your service.
NB! Invalid promo code! Please double check and re-enter. This value is case-sensitive and does NOT contain any spaces
Please note that for Cool Fibre installations there is an additional R1710,00 Incl. VAT once off fee to install the fibre into your home.
Great! All you have to do is plug your VOIP phone into your router at the new address and you're good to go!
Sorry, you cannot port your number at this time.Please check with Telkom if they would allow you to terminate your contract before the contract term. If they do, please include a letter from them confirming this with your Telkom bill.
NB! NB! Business number ports may incur higher costs ranging from R350 to many thousands of Rands depending on your current Telkom setup. Please allow us a few days to provide accurate costing. We will require written acceptance of these costs before proceeding.
You will be redirected to our number porting form after completing this application.