Oak House Vets Client Satisfaction Survey

Oak House Veterinary Centre wishes to provide the best quality complete health care for your pet. Please take the time to fill in our form (which takes about two minutes to complete) and give us your views on the following:
The efficiency and politeness of the person who dealt with your call when you rang our surgery:

Excellent Good Fair Dissatisfied
The way you were treated by the receptionist/nursing staff when you arrived:

Excellent Good Fair Dissatisfied
How long did you wait to be seen by the vet?

I went straight through 5 - 10 minutes 10 - 20 minutes 20 - 30 minutes More than 30 minutes
The cleanliness, comfort and lack of odours:

Excellent Good Fair Dissatisfied
The friendliness, patience and politeness of the vet:

Excellent Good Fair Dissatisfied
The way the vet explained about your pet's condition and treatment:

Excellent Good Fair Dissatisfied
A member of staff has given me advice about:

Vaccination Pet nutrition Dog training Worming Breeding or Neutering Flea control on pet and in home Pet insurance Pet behaviour
I am aware that Oak House Veterinary Centre provides the following:

Operating theatres Hospitalisation of sick animals with intensive care facilities In house Blood testing with rapid results X-ray, ECG and other diagnostic equipment 24 Hour Emergency service
How did you first hear about the practice? - you may select more than one option

Advert Website Word of mouth Newspaper Phone book Our signs
I consider that Oak House Veterinary Centre provides a professional service and represents good value for money:

Yes Maybe No
I am likely to return and recommend Oak House Veterinary Centre to my friends:

Yes Maybe No
Was there one person in particular that made a difference to your visit to Oak House Veterinary Centre?
Leave a review
Are you happy for your review to be published on our website

Yes No
What is your name? (Optional)
What is your pet's name? (Optional)
Data Protection: We will use the personal information you give us exclusively for the purpose of our feedback form. See our Practice Privacy Policy
Should be Empty:

Oak House Veterinary Centre wishes to provide the best quality complete health care for your pet. Please take the time to fill in our form (which takes about two minutes to complete) and give us your views on the following: